Cantan Group was excited to be a part of this bold initiative by Achēv to unify their systems through development of the OneClient CRM.
Achēv · Non-profit
Service areas unified
4Service areas unified
Open-source foundation
OdooOpen-source foundation
Every deliverable met
On-timeEvery deliverable met
OneClient — an Enterprise CRM
An Odoo-based CRM unifying employment, youth, newcomer, and language services into a single client platform for one of Ontario’s leading social-impact service providers.
About Achēv
Achēv is a leading provider of programs and services working with individuals seeking employment, employers, youth, newcomers, and language services — focused on delivering the maximum social impact. Achēv engaged Cantan Group to develop an end-to-end CRM that would realise their “One Client” vision: a single application to manage clients across every service line.
01
The Challenge
A multi-faceted platform serving distinct service lines through one client view
Complex Data Model
Employment, youth, newcomer, and language services each had their own entities, workflows, and reporting needs to model in a single platform.
External Integrations
The platform had to integrate with Achēv’s existing systems so OneClient could sit alongside them without creating parallel silos.
Brand Consistency
OneClient needed its own identity that clearly belonged to the Achēv family — including a new logo representing the service areas as a unified whole.
02
Our Approach
Odoo foundation, rigorous Agile delivery, and a branded user interface
Platform
We introduced the Achēv team to Odoo, a mature framework that could support a secure, extensible CRM without the cost of building from scratch.
Model
Entities and relationships were modelled thoroughly to mirror Achēv’s real-world operations. Getting this right up front produced a platform that scales under production workloads.
Deliver
A rigorous Agile process let the teams meet or exceed every deliverable within the original timeline while adapting business rules as the work revealed new requirements.
Brand
We customised the Odoo theme to match Achēv’s visual identity and designed the OneClient logo in vector, encapsulating the service areas and centring the client at the heart of the platform.
In the client's words
Cantan Group was a pleasure to work with for my organization's new integrated CRM system. I worked closely with the designers on the system UI and app branding. I was very impressed with their level of skill and professionalism. Our users love the simplicity and ease of the new system and the logo was a hit.
